Responsible gambling

Responsible Gaming at DBX Casino: Tools and Support

DBX Casino is committed to providing a safe and enjoyable gaming experience for all our players. We understand that problem gambling can have severe consequences, and we want to ensure that you, as one of our valued customers, have the necessary tools and support to maintain a healthy balance between entertainment and risk management.

Deposit Limits: Set Your Boundaries

You can set daily, weekly, or monthly deposit limits to control how much money you spend on gaming. To do this:

Log in to your account.
Go to the "Responsible Gaming" section.
Click on "Deposit Limits."
Choose a limit and confirm.

Loss Limits: Protect Your Bankroll

You can set loss limits to ensure that you don't spend more than what you can afford to lose. To do this:

Log in to your account.
Go to the "Responsible Gaming" section.
Click on "Loss Limits."
Choose a limit and confirm.

Session Reminders: Stay In Control

Session reminders are optional notifications that pop up at set intervals during your gaming session. They remind you how long you've been playing and display your net results for the current session. You can find this feature in the "Responsible Gaming" section of your account.

Cool-Off Periods: Take a Break

If you feel like taking a break or need some time to review your gaming habits, our cool-off periods allow you to temporarily suspend your account:

Log in to your account.
Go to the "Responsible Gaming" section.
Click on "Cool-Off Period."
Choose a period and confirm.

Self-Exclusion: Permanently Suspend Your Account

If you feel like self-excluding or need help managing your gaming habits, our self-exclusion feature can temporarily suspend your account:

Log in to your account.
Go to the "Responsible Gaming" section.
Click on "Self-Exclusion."
Choose a period and confirm.

Reality Checks: Stay Aware

Optional reality checks remind you of your gaming activity at set intervals during your session, displaying how long you've been playing and your net results for that time. This feature can be accessed in the "Responsible Gaming" section of your account.

Help and Support Resources

We offer support through various channels:

24/7 Live Chat: Our live chat support team is available to answer any questions or provide assistance.
Email Support: If you need more detailed information, send us an email and we'll respond within a short time frame.

Please remember that self-exclusion is permanent and irreversible for the chosen period of time.

If you feel like you have problems with responsible gambling please check links on our Responsible Gaming page or visit one of organizations below:

National Center for Mental Health
UNICEF: Child-friendly help line
Kapisanan sa Kinabukasan ng Pamilyang Pilipino